At CSPC India, we aim to provide reliable and timely delivery for all orders. Please review our shipping policy below for details on our delivery practices.

1. Shipping Regions

• Domestic Shipping: We currently ship only within India. Customers can check the availability of delivery to their location by entering their pincode on the product page or during checkout.

2. Shipping Methods and Carriers

• Delivery Timeframe: We aim to deliver orders within approximately 7 days from the date of shipping. While we do not have specific logistics partners listed, we ensure that your order is delivered by a reliable courier service.

• Shipping Options: At this time, we do not offer multiple shipping options like express delivery. All orders are processed with standard shipping.

3. Shipping Costs

• Variable Shipping Rates: The delivery cost varies depending on the product. Customers can view the applicable shipping charges on the product page or at checkout.

• Free Shipping: Certain products may qualify for free shipping, especially on higher order values. Eligibility for free shipping will be indicated on the product page.

4. Order Processing

• Processing Time: We strive to process all orders as quickly as possible, but we do not have a fixed processing time. Please allow adequate time for your order to be prepared and shipped.

• Same-Day/Next-Day Shipping: We currently do not offer same-day or next-day shipping services.

5. Tracking and Notifications

• Order Tracking: Once your order has been shipped, you will receive tracking information via email or SMS. This will allow you to monitor the status of your delivery in real time.

• Delivery Notifications: Customers will receive notifications when their order is shipped, out for delivery, and successfully delivered.

6. Shipping Restrictions

• P.O. Boxes: Currently, we do not have information available regarding deliveries to P.O. boxes.

• Restricted Items: Please note that certain products may have shipping restrictions. These restrictions will be indicated on the product page, if applicable.

7. Handling and Packaging

• Packaging: We use high-quality, secure packaging to ensure that your products arrive in perfect condition. For fragile or high-value items, additional protective packaging may be used.

• Handling Fees: We do not charge any additional handling fees for standard shipping methods.

8. International Shipping

• No International Shipping: We do not offer international shipping at this time. Our services are limited to deliveries within India.

9. Delivery Issues

• Failed Delivery Attempts: In the event of a failed delivery (e.g., incorrect address, recipient unavailable), customers will be notified via call or SMS. We will work with the customer to arrange a reattempt or alternative delivery solution.

• Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at support@cspcindia.com. We will assist in resolving the issue as quickly as possible.

10. Customer Support

• Contact Information: If you encounter any issues with your delivery, such as delays, lost packages, or damage, please reach out to our customer support team at support@cspcindia.com.